Shipping policy

Last updated: November 6, 2026

This policy describes delivery arrangements for solmimnvo purchases.

Destinations and rates

We deliver to supported addresses in the United States and United Kingdom. Available destinations and restrictions are shown before payment.

Shipping charges do not count toward the qualifying subtotal. Equivalent thresholds for other currencies are disclosed before purchase.

Processing and transit

Orders normally require 2–3 business days after payment confirmation for processing. Business days are Monday through Friday, excluding applicable U.S. public holidays.

Estimated transit is 20–45 calendar days after dispatch. This is additional to processing time.

We disclose delivery arrangements before purchase and obtain agreement to a delivery period exceeding 30 days where applicable. UK distance-selling guidance

Delayed orders

If we cannot dispatch within the promised period, we will notify you, provide a revised shipment estimate, and explain cancellation and prompt refund options. We obtain consent to delays where required; otherwise, we cancel and refund as applicable. FTC shipment guidance

If your delivery window has passed, email us. We will investigate and arrange an appropriate remedy. Carrier investigations do not extend statutory deadlines or remove cancellation rights.

Tracking your shipment

After dispatch, request your tracking number by emailing aguillahid1@outlook.com. Include your order number and checkout email address.

Carrier tracking may take time to update after label creation.

Taxes, duties, and clearance

Applicable sales taxes, VAT, import duties, and necessary customs clearance charges are included in the price or paid by solmimnvo. No additional payment for these charges is required beyond the checkout total.

If a carrier requests an unexpected payment, contact us for payment arrangements or reimbursement.

Lost or problematic deliveries

A parcel lost in transit qualifies for a free replacement. You may choose a refund instead, and a refund is available if replacement is unavailable.

A “delivered” scan does not automatically prevent a missing-parcel claim. We will review the delivery circumstances with you.

For damaged, incorrect, or incomplete goods, email a description and photographs if reasonably available. We cover necessary shipping for the appropriate remedy.

Address changes

Contact us immediately if an address needs correcting. We will attempt updates before dispatch.

Any reasonable additional redelivery cost arising from incorrect customer-provided details will be explained and agreed before charging. Costs caused by our own errors are covered by us.

Shipping support: aguillahid1@outlook.com